Broken rules get posts auto-rejected. Repeated breakers get suspended.
1. ServiceNow-only
Strictly for ServiceNow topics — Now Platform, ITSM, ITOM, HRSD, CSM, SecOps, GRC, Flow Designer, App Engine, adjacent tooling. Posts that don't mention the platform, module, or feature are auto-rejected.
2. Ask concrete, on-topic questions
Include what you tried, what you expected, what you saw. Version + module + snippet + error message. Titles <8 chars or bodies <20 chars are auto-rejected.
3. No profanity, no personal attacks
Address the problem, not the person. Slurs and profanity are auto-rejected. "You are an idiot"-style replies are auto-rejected — repeated attempts suspend the account.
4. No spam, no promotion
Max 5 links per post. Recruiting posts, product pitches, referral links, drive-by promotion are removed.
5. Search before you ask
Anonymous visitors get one free search per day; logged-in members get unlimited. Duplicate questions get closed and linked to the existing thread.
6. Answer with what worked
Guessing is fine if you say so. Hallucinating is not helpful. If your answer worked, mark it as the solution.
7. One account per person
No sock puppets, vote manipulation, or brigading. Ban-evading accounts are re-banned.
8. Moderators can remove content without warning
You keep ownership of your posts; moderators can hide them if they violate these rules.
Rules apply to threads, replies, usernames, and profile content. Enforcement is automated at post time.
