Skip to main content
VanPaulTek
Infrastructure Tools Practice

Real operational visibility. CMDB, discovery, monitoring, events.

The operational plumbing that keeps enterprise IT accountable. We implement, integrate, and operate the tools that give leaders confidence.

20+
Years on IT ops tooling
8
Tool categories
0
Vendor bias
100%
Toolchain integrated
What we do

Infrastructure you can actually observe.

Infrastructure without observability is guessing. VanPaulTek implements and operates the tooling that gives IT leaders confidence: what's running, what's changing, what's failing, and why.

We're tool-agnostic. If you have Splunk, we work with Splunk. If you have Dynatrace, Datadog, SolarWinds, or a mix — we bridge them. We recommend based on your reality, not what we resell.

Every implementation includes real operational feedback loops — into ITSM, into change management, into on-call rotations. Data that doesn't drive action isn't observability.

Tool categories we deliver

The operational tooling stack.

Coverage across discovery, event management, monitoring, and the CMDB fabric.

CMDB

Configuration Management DB

The trusted record of what runs where — data quality, reconciliation, governance.

Disc

Discovery

Automated discovery for on-prem, cloud, and hybrid — servers, apps, services.

SMap

Service Mapping

Business services mapped to infrastructure so impact is visible at a glance.

Evt

Event Management

Correlation, deduplication, routing — from alert storms to actionable incidents.

Mon

Monitoring Integrations

Bridge Splunk, Dynatrace, Datadog, SolarWinds, Nagios into a unified view.

APM

APM & Traces

Application performance — where the seconds actually go.

Cap

Capacity Management

Data-driven capacity planning tied to service SLOs.

Cloud

Cloud Ops Tools

Native and third-party cloud operations — AWS CloudWatch, Azure Monitor, GCP Ops.

What we deliver

From tool setup to operating the toolchain.

CMDB Design & Health

Class model, data sources, reconciliation, quality scoring.

Discovery Integration

Auto-populate the CMDB from network scans, cloud APIs, agents.

Service Model Build

Business services → apps → infrastructure — for impact analysis.

Event Correlation Rules

Suppress noise, cluster related events, route by service ownership.

Monitoring Consolidation

Replace 6 dashboards with one — without losing the data.

Alerting Optimization

Real alerts that page the right people. Zero false-alarm alerts kept alive.

Runbook Integration

Wire alerts to runbooks so first response is standardized.

Reporting & Dashboards

Operational KPIs, service health, executive readouts.

Managed Operations

Ongoing tool administration, upgrades, integration maintenance.

How we deliver

Design, integrate, operate.

01

Assess

Current toolchain inventory, gap analysis, data quality baseline.

02

Design

Target architecture, data model, integration patterns, ownership.

03

Build

Configure, integrate, populate — starting with the highest-value slice.

04

Validate

Data quality checks, alert-quality checks, service model verification.

05

Launch

Cutover, dashboards live, training for operators.

06

Operate

Ongoing tuning, integrations, upgrades — same team continues.

Managed toolchain support

Operations tiers.

Match to your platform criticality.

Support Tier

Essentials

Business hours
  • Tool administration
  • Break-fix
  • Monthly patches
  • Quarterly review
Ask about Essentials →
Most popular
Support Tier

Growth

Extended
  • Everything in Essentials
  • Enhancement backlog
  • Integration additions
  • Named tech lead
Ask about Growth →
Support Tier

Enterprise

24×7 SLA-backed
  • Everything in Growth
  • 24×7 on-call
  • Multi-region
  • Regulated posture
Ask about Enterprise →
Common engagements

What we're typically hired to do.

🩹

CMDB Rescue

Reconcile a bloated, low-confidence CMDB into a source of truth service leadership trusts.

🔗

Monitor Consolidation

Bring 4 monitoring stacks under a unified operational view without ripping out the data.

🔔

Alert Fatigue Cure

Kill noise, cluster related events, restore trust in the on-call rotation.

🌐

Service Model Build

Business-service to infrastructure map — for real impact analysis.

☁️

Cloud Ops Integration

Bring AWS/Azure/GCP telemetry into your ITSM and event streams.

📊

Executive Dashboards

Operational KPIs, service health, uptime — for the boardroom readout.

FAQ

Questions we hear often.

Are you tool-neutral? +

Yes. We work with what you have. We recommend replacements only when the current toolchain genuinely can't do what you need.

Do you require ServiceNow? +

No. We deliver on ServiceNow, Service Manager, and standalone tool stacks. The CMDB and event workflow can live in any of them.

How do you measure CMDB health? +

Class coverage, data freshness, source-of-truth ownership, and correlation with incidents. We'll benchmark yours in an assessment.

Can you take over managing the toolchain? +

Yes — Essentials to Enterprise-tier managed services. We can also stand it up and hand back to your team.

What integrations do you typically build? +

Between monitoring tools, CMDB, ITSM, cloud APIs, security stacks, and identity systems. Custom API work when needed.

Cloud vs on-prem tooling? +

Both, and we help you decide which pieces live where — informed by security, latency, and cost.

Ready to talk about your project?

Reach out — we get back within 1 business day.